Privacy Policy

 At Surplus Recovery Firm LLC, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency in how we handle your data.

1. Information We  Collect

We may collect personal information from you when you:

• Contact us via phone, email, or our website

• Submit documentation related to a surplus funds recovery case

• Engage our services as a client or potential client

This information may include your name, contact details, mailing address, property address, and relevant legal documents.

2. How We Use Your Information

We use your information solely for the following purposes:

• To assist you in recovering surplus or excess proceeds

• To contact you about your case

• To comply with legal obligations or enforce our agreements

• To improve our services and customer experience

3. No Information Sharing with Third Parties

We do not sell, rent, or share your personal information with any third parties.
Your information is strictly used within our company and only for the purpose of providing services to you. We maintain internal security protocols to protect your data from unauthorized access.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes both digital and physical safeguards to prevent unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

To exercise these rights, please contact us at (833) 981-4027.

6. Opt-In and Consent

By providing your phone number and opting into our SMS notifications, you confirm that you are the owner or authorized user of the phone number provided. You consent to receive recurring automated text messages (SMS, MMS) from us regarding your scheduled visits, service updates, offers, and other important notifications. Consent is not required to make any purchase from us. Message frequency may vary, but you can generally expect to receive between 1-5 messages per week.

7. Opt-Out Instructions

Your consent to receive automated texts is entirely voluntary. You may opt-out at any time:

• To stop receiving messages, reply “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT” to any SMS message from us.
• You may also email us at info@surplusrecoveryfirm.com with your opt-out request.
• After you opt out, you will receive a final confirmation message, and no further messages will be sent to your number unless you re-enroll.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a new effective date.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact:

Surplus Recovery Firm LLC
4370 Palm Ave Ste D #2006
San Diego, CA 92154-1760
Phone: (833) 981-4027